as a company, we are steadfast in our mission to empower every person and every organization on the planet to achieve more. across our customer solution areas, we are expanding our opportunity to help every organization in every industry build their tech intensity—with a business model that is trusted and aligned with their success. in ai, we have the most comprehensive portfolio of tools, frameworks, and infrastructure. we’ve been studying this closely to understand the changing nature of productivity and are applying these learnings to inform how we build our products. three billion people around the world look to gaming for entertainment, community, and achievement, and our ambition is to empower each of them, wherever they play. it also requires that we equip everyone with the skills, technology, and opportunity to pursue the in-demand jobs of a changing economy. for microsoft, trust is built on privacy, security, the responsible use of ai, and transparency. our privacy principles include a commitment to be transparent in our privacy practices, to offer meaningful privacy choices, and to responsibly manage the data we store and process. no customer of ours cares about our organizational boundaries, and we need to operate as one microsoft to deliver the best solutions for them. we continue to transform our business to lead in the new era of the intelligent cloud and intelligent edge. we’re seeing our family of products play key roles in the ways the world is continuing to work, learn, and connect. we strive to make computing more personal by putting users at the core of the experience, enabling them to interact with technology in more intuitive, engaging, and dynamic ways. refer to management’s discussion and analysis of financial condition and results of operations for further discussion regarding the impact of covid-19 on our fiscal year 2020 financial results. the investments we make in sustainability carry through to our products, services, and devices. additional information on our operating segments and geographic and product information is contained in note 19 – segment information and geographic data of the notes to financial statements. growth will depend on our ability to increase the number of linkedin members and our ability to continue offering services that provide value for our members and increase their engagement. server software is integrated server infrastructure and middleware designed to support software applications built on the windows server operating system. we believe our cloud’s global scale, coupled with our broad portfolio of identity and security solutions, allows us to effectively solve complex cybersecurity challenges for our customers and differentiates us from the competition. we continue to open new opportunities for gamers to engage both on- and off-console with both the launch of project xcloud, our game streaming service, and continued investment in gaming hardware. xbox live is designed to benefit users by providing access to a network of certified applications and services and to benefit our developer and partner ecosystems by providing access to a large customer base. to serve the needs of customers around the world and to improve the quality and usability of products in international markets, we localize many of our products to reflect local languages and conventions. we invest in a range of emerging technology trends and breakthroughs that we believe offer significant opportunities to deliver value to our customers and growth for the company. the largest category of oems are direct oems as our relationship with them is managed through a direct agreement between microsoft and the oem. we offer options for organizations that want to purchase our cloud services, on-premises software, and software assurance. as of june 30, 2020, we employed approximately 163,000 people on a full-time basis, 96,000 in the u.s. and 67,000 internationally. md&a is provided as a supplement to, and should be read in conjunction with, our consolidated financial statements and the accompanying notes to financial statements. the investments we are making in infrastructure and devices will continue to increase our operating costs and may decrease our operating margins. we use metrics in assessing the performance of our business and to make informed decisions regarding the allocation of resources. fiscal year 2018 net income and diluted eps were negatively impacted by the net charge related to the enactment of the tcja, which resulted in a decrease to net income and diluted eps of $13.7 billion and $1.75, respectively. general and administrative expenses increased $226 million or 5%, driven by charges associated with the closing of our microsoft store physical locations, offset in part by a reduction in business taxes and legal expenses.
the decrease in our effective tax rate for fiscal year 2019 compared to fiscal year 2018 was primarily due to the net charge related to the enactment of the tcja in the second quarter of fiscal year 2018 and a $2.6 billion net income tax benefit in the fourth quarter of fiscal year 2019 related to intangible property transfers. the credit risk and average maturity of our fixed-income portfolio are managed to achieve economic returns that correlate to certain fixed-income indices. in general, and where applicable, we use quoted prices in active markets for identical assets or liabilities to determine the fair value of our financial instruments. in evaluating estimated losses on these obligations, we consider factors such as the degree of probability of an unfavorable outcome and our ability to make a reasonable estimate of the amount of loss. these estimates and assumptions are affected by management’s application of accounting policies, as well as uncertainty in the current economic environment due to the recent outbreak of covid-19. our products are generally sold with a right of return, we may provide other credits or incentives, and in certain instances we estimate customer usage of our products and services, which are accounted for as variable consideration when determining the amount of revenue to recognize. the estimates used to calculate the fair value of a reporting unit change from year to year based on operating results, market conditions, and other factors. in july 2020, we completed an assessment of the useful lives of our server and network equipment and determined we should increase the estimated useful life of server equipment from three years to four years and increase the estimated useful life of network equipment from two years to four years. management is responsible for the preparation of the consolidated financial statements and related information that are presented in this report. in july 2020, we completed an assessment of the useful lives of our server and network equipment and determined we should increase the estimated useful life of server equipment from three years to four years and increase the estimated useful life of network equipment from two years to four years. when cloud services require a significant level of integration and interdependency with software and the individual components are not considered distinct, all revenue is recognized over the period in which the cloud services are provided. our products are generally sold with a right of return, we may provide other credits or incentives, and in certain instances we estimate customer usage of our products and services, which are accounted for as variable consideration when determining the amount of revenue to recognize. we record financing receivables when we offer certain of our customers the option to acquire our software products and services offerings through a financing program in a limited number of countries. we regularly reevaluate our estimates to assess the adequacy of the recorded warranty liabilities and adjust the amounts as necessary. we employ a systematic methodology on a quarterly basis that considers available quantitative and qualitative evidence in evaluating potential impairment of our investments. the accounting for changes in the fair value of a derivative depends on the intended use of the derivative and the resulting designation. we regularly review inventory quantities on hand, future purchase commitments with our suppliers, and the estimated utility of our inventory. we have evaluated the impact of this standard in our consolidated financial statements, including accounting policies, processes, and systems. we are currently evaluating the impact of this standard in our consolidated financial statements, including accounting policies, processes, and systems. we manage the average maturity of our fixed-income portfolio to achieve economic returns that correlate to certain broad-based fixed-income indices using exchange-traded option and futures contracts and over-the-counter swap and option contracts. the effects of these business combinations, individually and in aggregate, were not material to our consolidated results of operations. debt in the table above is comprised of senior unsecured obligations and ranks equally with our other outstanding obligations. we have not received a proposed assessment for the unresolved issues and do not expect a final resolution of these issues in the next 12 months. we assumed responsibility for these claims in our agreement to acquire nokia’s devices and services business and have been substituted for the nokia defendants. a hearing is expected to occur in the second quarter of fiscal year 2021. we also are subject to a variety of other claims and suits that arise from time to time in the ordinary course of our business. the fair value of stock awards vested was $10.1 billion, $8.7 billion, and $6.6 billion, for fiscal years 2020, 2019, and 2018, respectively. however, due to the integrated structure of our business, certain revenue recognized and costs incurred by one segment may benefit other segments. it is impracticable for us to separately identify the amount of amortization and depreciation by segment that is included in the measure of segment profit or loss. the communication of critical audit matters does not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate. a company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. to meet the expectations of our stakeholders and to and maintain their trust, we are committed to conducting our business in ways that are principled, transparent, and accountable and we have made a broad range of environmental and social commitments.
but the story is not over yet, and it looks that things are poised to get even better for microsoft. nowadays, the main focus of microsoft is software and cloud-based services for business, that can be divided into these areas: business productivity: it is represented mainly by microsoft office, which offers a wide variety of office tools. some of microsoftâs announcements might seem supporting the idea that microsoft is trying to get get back to a consumer market. however, the core revenue breakdown that offers the biggest detail and understanding of how microsoft makes money is its operating segment breakdown, which should be in line with how microsoft looks at its business internally. it used to be the biggest part of microsoft revenue until 2018. it is growing at a stable rate of around 10% for the last few years. still, the total number is what really matters because if customers switch from on-premise licensing to office 365, it is apparent that we will see high growth for a while in office 365. switching to office 365 also means higher pricing and therefore contributes to revenue growth. note: growth in linkedin revenue between 2018 and 2017 is not comparable because the 2017 value is only for half of the year.
it is a smaller, slow-growing revenue stream but which fits nicely within the microsoft business model. it is a smaller part of windows revenue (24%) but growing in double digits. for example, office revenue is growing by 11% on overage, but if we break it down, there is a decline in on-premise licensing (product), and users are switching to office 365 (service) you can also see how microsoft splits its revenue based on if it is coming from the us or other countries. the cost of revenue for services is growing by 13% compared to the cost of revenue for product growth of -2%. the growth in 2020 is roughly in line with the increase in the number of employees in research and development, which increased by 17% to 56 000 people. still, this growth is more than offset by lower growth in sales and marketing and lower growth in the cost of revenue for products. it only shows investments in the physical part of its cloud infrastructure as part of the property and equipment category, which is the less valuable part of microsoftâs business. and since the linkedin acquisition was finance by debt, you can see a significant increase in long-term debt, which is microsoft slowly repaying each year.
shares repurchased during the fourth quarter of fiscal year 2020 were under the refer to management’s discussion and analysis of financial condition and microsoft annual report 2020 home shareholder letter financial highlights financial review financial review business. these reports include financial statements such as income statements, cash flow statements, balance sheets, and more investor related 2020 annual report, microsoft financial report 2021, microsoft financial report 2021, microsoft annual report 2020 pdf, microsoft annual report 2021 pdf, microsoft annual report 2019 pdf.
microsoft’s revenue increased by $17.2bn in 2020 (14% growth), and around 40% of this increase came from azure and another 20% from office for microsoft financial ratios for analysis 2009-2021 | msft ; current ratio. 2.08. 2.5158 ; long-term debt / capital. 0.2607. 0.3349 ; debt/equity ratio. 0.4095. ten years of annual and quarterly financial statements and annual report data for microsoft financial statements 2009-2021 | msft 2020-06-30., microsoft annual revenue 2020, microsoft annual report 2018, microsoft 10k report 2021, microsoft sales 2020. is microsoft doing well financially? how much money does microsoft make a year 2020? what microsoft did in 2020? how is microsoft performing?
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